Developing Trusting Relationships

Trusting someone can be challenging and scary. But without trust, relationships would not form and work would not get done!

About the course

Trust is the most important business and brand asset you manage, especially when it comes to relationships with customers, clients, employees, and stakeholders. But what does trust mean and how can you create it? Trusting someone means that you think they are reliable, you have confidence in them, and you feel safe with them physically and emotionally. In this session, learn how trust is created and how it is protected, as once trust is broken it is very hard to build back up.

Course Outline:

1. Trust Equation
2. Increasing credibility, reliability and intimacy
3. Decreasing self-orientation